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Airline Customer Service 2.0
I’m writing this email 30000 feet or so above the Pacific Ocean upon an Air New Zealand flight to San Francisco. I’m also somewhat agitated because I inadvertently left my wallet (and all of my credit...
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Book Review–Bank 3.0
I’ve spent a lot of time thinking about, talking with and sometimes consulting to organizations in what I think of as traditional sectors about how the rise of a new way of doing business, of...
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Continuity Rolls Out Public Beta of its Big Data PaaS
When Continuuity launched late last year I was pretty skeptical given the buzzword heavy press release, light on any real specifics. After spending some time talking with the founders however I was...
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TiimFocus Takes Aim at Asana
One would be forgiven for thinking that the last thing the world need is yet another task scheduling web application. Between Asana, Do.com and the plethora of other solutions, it’s a particularly busy...
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Facebook and the OCP Signal a Big Problem for Traditional Networking Vendors
One of the more interesting keynotes at Interop cam from Frank Frankovsky, the guy who is not only in charge of Facebook‘s infrastructure, but also heads up the Open Compute Project, an initiative that...
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HTML5 versus Native Apps (Again)
Excuse me for wading into a religious battle but I’ve often been puzzled by the zealotry displayed by those who are adamant that only native applications are worth looking at. Admittedly it’s a...
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Appery.io and More Mobile Development Democratization
Let’s get one thing straight – delivering applications to mobile users is a non-negotiable requirement for enterprise IT. It’s for this reason that every man and his dog is now creating a mobile back...
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Box Announces Notes – Moves Into the Content Creation Business
I’ve been covering Box for many years now but one thing I’ve always wondered about is their focus on being a content storage and collaboration vendor without enabling the creation of that content....
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Top x of x Lists and a Missed Social Marketing Opportunity
Awhile ago the Huffington post, in its infinite wisdom, decided to publish a list of the “Top 100 Cloud Computing Experts on Twitter“. Now before I go any further, I have to say that, despite stroking...
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Did Box Just Cancel Its IPO? Or Did We Just See How Bad Anonymity Can Be?
Anonymous application Secret is an awesome tool. It allows people who would never be able to put their name to a statement to tell others something they know. It enables whistle blowers to tell the...
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